Frequently Asked Questions - HSBC HK (2024)

How can I transfer to other accounts that have not yet registered in "My Payees"? Do I need my Secure Device/Mobile Security Key?

You can make Hong Kong dollar or foreign currency transfer to HSBC, non-HSBC or even overseas accounts by selecting the payment services under the 'Pay & transfer' tab. You will need your Security Device/Mobile Security Key to complete this transaction. The default maximum transfer limit to new payee is set at HKD0 per day. You can change the transfer limit anytime with your Security Device/Mobile Security Key by selecting 'Pay & transfer' from the top menu > 'Settings' > 'Daily payment and transfer limits'.

At the same time, if you want to save your payee detail in Move Money input page, simply tick the check box "Add to My payees". After the transfer is authenticated with your Security Device/Mobile Security Key, the new payee’s details will be added as your registered account. The default maximum daily transfer limit for this payee is HKD50,000. You may change the transfer limit or delete this payee via HSBC Internet Banking after the instructions are effective.

The new payee instructions will be effective on the next working day when submitted before 9.00pm from Monday to Friday or 6.00pm on Saturday. Instructions will be effective in two working days when submitted after 9.00pm from Monday to Friday or 6.00pm on Saturday or on Public Holiday.

Frequently Asked Questions - HSBC HK (2024)
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