Using the 80/20 Rule to Build Better Chatbots (2024)

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Creating successful outcomes by automating what matters. Wait… What is the 80/20 rule when it comes to chatbots? 🤔
Using the 80/20 Rule to Build Better Chatbots (3)

Wait… What is the 80/20 rule when it comes to chatbots? 🤔

The 80/20 rule as it pertains to chatbots or support automation, in general, is the belief that 80% of your issues come from 20% of the potential root causes. This 20% of…

Using the 80/20 Rule to Build Better Chatbots (2024)
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